Privacy & Cookies Policy

This privacy policy sets out the measures taken to protect your privacy. The protection of the privacy of our customers and visitors is very important to us and is something we take very seriously.
Therefore, by means of this privacy policy, we wish to inform you in the best possible way, to inform you which data are collected and/or stored when you visit our website, when you fill in the contact form and when you enter into an agreement, to communicate the reasons why we do this and to inform you of the control options available to you.
CLIPPERSHOP - ESQW SRL considers it important to explain the terms used by the legislator properly and in understandable language, therefore several terms are additionally explained in this privacy policy.

a. Controller
The person responsible for processing is the person responsible for collecting personal data when visiting the website, when filling in a contact form on this website, when filling in the participation form and/or all personal data of which he becomes aware in consequence of organizing specialized trade fairs.
It is extremely important that we, as the party responsible for processing this data, can always be contacted for any questions and comments regarding this privacy policy. Our details can be found here:

CIPPERSHOP - ESQW SRL
Rue de la Croix Rouge 1
7740 Pecq
Belgium
KBO: 0827.695.456
TEL: +32 69 49 03 63

b. Data subject
The data subject is a living natural person who can be directly or indirectly identified on the basis of personal data.
These personal data should be understood very broadly and include names, contact details, personal characteristics, ... but also contracts or other documents that allow to identify a natural person.

c. Applicable law
The processing of personal data within CLIPPERSHOP - ESQW SRL is subject to European Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

a. Definition of personal data
The term personal data should include any data or information relating to an identifiable person. The broad wording means that a lot of data can be considered personal data.

b. Use of our website and applications.
Various personal data are collected through the use of our website, in various ways:

- The personal data processed through the use of our website (e.g. The contact form, registering for the newsletter, ... ).
- Personal data processed when using our webshop.
- Automatic collection of personal data, merely by visiting our website.

The different ways of collecting personal data are of course subject to their own specific terms and conditions in privacy legislation. It is therefore important to point out the differences between the aforementioned ways of collection.

1. Processing of your personal data through the use of the website.
Personal identification data such as name, address, e-mail, telephone number are necessary for the use of our online services (use of the contact form, subscription to the newsletter, direct use of our e-mail address, telephone contact, ...) and must be communicated to us by yourself.
Depending on the service you wish to use, the following categories of data may be requested:

Personal identification data: Name, title, address (private, work), telephone number (private, work), é-mail, identification data assigned by responsible person.

The data provided by you are assumed to be correct and complete. If incorrect data is communicated, we reserve the right to deny you, the user, access to our services.

2. Processing of your personal data through the use of the webshop.
When using our webshop, an agreement is concluded between the parties (purchase agreement) whereby various data are requested and/or collected, this concerns the following personal data.

* Personal identification data: Name, title, address (private, work), telephone number (private, work), é-mail, identification data assigned by responsible.
* Identification data, other than the National Register number, issued by the government: VAT number.
* Personal details: Age, gender, date of birth.
* Financial identification data: Identification and bank account numbers, credit or debit card numbers.
* Financial transactions: Amounts to be paid and paid by the person on file, methods of payment, summary of payments.
* Habits: Tobacco consumption, alcohol consumption
* Social contacts

3. Automatic collection of personal data.

By means of cookies and tracking technologies, various personal and other data are collected in an automated way, simply by visiting our website.

* Electronic identification data: IP addresses, connection times, ...
* Electronic localisation data: Approximation of location, environment, ...
* Surfing behaviour: which pages are viewed how long is a web page viewed, clicks, hits, ...
* Via which channel our website is visited: Search terms, via which web page our website is visited
* Which device is used: PC, smartphone, tablet, ...
* Which system software is used: Windows, Android, Apple, ...
* Which browser is used: IE, Mozilla, Chrome, ...

These data are completely anonymised and thus cannot be linked to personal identification data, which means that identification of the data subject is not possible for the controller. Of course, if necessary, your consent for the use of cookies and tracking technology is explicitly requested on the basis of the Telecommunications Act. This according to our cookies policy as displayed on our website.

c. Classic contractual relationship.
When entering into a contract between the parties, various data may be requested and/or collected, this includes the following personal data:

* Personal identification data: Name, title, address (private, work), telephone number (private, work), email, identification data assigned by responsible party.
* Financial identification data: Identification and bank account numbers,
* Identification data, other than the National Register number, issued by the government: VAT number
* Personal details: Age, gender, date of birth
* Financial identification data: Identification and bank account numbers, credit or debit card numbers.

Without this data, there is no possibility of concluding any contract, therefore data provided by you should be correct and complete.
If incorrect data is communicated, we reserve the right to terminate the contract and already make reservations for damages.

e. No processing of sensitive personal data

As required by law, no sensitive data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual preferences, health and trade union membership are processed by us.

a. Definition
The processing of personal data collected by us means any processing that involves the collection, recording, organisation, storage, updating, modification, retrieval, consultation, use, dissemination, making available, assembling, combining, archiving, erasure and destruction.

b. Purposes when using our website
The processing of personal data as described in point II.b.1 and 3 of this policy is necessary for achieving our legitimate purposes:

* Commercial follow-up: We may contact you to gauge your satisfaction, any comments, share on Facebook, ...
Legitimate interest

* Direct Marketing: As a customer, a newsletter keeps you informed about our projects, actions and promotions. You can unsubscribe at any time.
Legitimate interest

Purposes of processing in a contractual relationship

The processing of personal data as described in point II.b.2 and II.c of this policy is necessary for the performance of the contract.

* Customer management: the processing of our customers' data is necessary for the performance of the agreement, to follow up on this performance, to be able to offer after-sales service, to take damage cases possibly under warranty and to comply with the legal obligations imposed.
Necessary for the execution of the agreement.

* Supplier management: the management of orders placed, the payment of suppliers. The prospecting of potential suppliers and their evaluation.
Necessary for the execution of the agreement.

The processing of personal data as described in point II.b.2 and II.c of this policy is also done on the basis of our legal obligation as imposed by the Act of 24 January 1977 on the protection of consumer health in respect of foodstuffs and other products.

* Customer management: keeping the accounts
Legal obligation

* Supplier management: Keeping of accounts
Legal obligation

* Age verification: Verification of age
Legal obligation

e. Quality and balancing of interests
As the controller, we monitor the quality and legality of the personal data we collect and process. In doing so, we take all necessary measures to delete or correct data that is inaccurate or incomplete.
When collecting and processing available personal data, we intend to collect and process only the data that serve to achieve our processing purposes. No excessive data nor data that might "someday be applicable" are collected or processed by us.

Personal data will be kept for the full duration necessary to fulfil our processing purposes. Longer retention or further processing than necessary to achieve the purposes will not be done:

- In view of the legal retention periods, the data useful for the performance of the agreement are kept for 10 years after the termination of the aforementioned agreement.
- The personal data, which are useful for the commercial follow-up, are kept for a period of 10 years to be subsequently deleted or at least anonymized, making identification of users impossible.
- If the data subject unsubscribes from direct marketing, the personal data will be deleted or anonymized unless further necessary for the performance of the contract.

CLIPPERSHOP- ESQW srl may transfer your personal data to others. A distinction must be made here between processors and third parties (not processors):

- Transfer of your personal data to processors.

The transfer is necessary for the fulfillment of our purposes, such as the execution of the agreement and commercial follow-up (marketing). To this end, we cooperate with third parties or subcontractors such as IT service providers, mailing software, external employees, ...

- Transfer of your personal data to third parties on the grounds of a legal obligation.

There is a legal obligation to transfer your data or at the request of judicial authorities or police forces.

a. Right to information
According to the legal provisions, CLIPPERSHOP - ESQW SRL, as a controller, must clearly inform you regarding the collection and processing of personal data.
This privacy policy therefore counts as a personal notice.

b. Right of access
You have the right to obtain confirmation from, as the controller, whether your personal data have been processed. If your personal data have been processed, you can obtain access to your data in our files with additional information about the purposes of processing, the categories of personal data, any recipients of your personal data, the retention period, complaints procedure, etc.
You can also request a copy of your personal data, without any associated administrative costs. Please note, if you request several copies, CLIPPERSHOP - ESQW SRL will charge a reasonable fee for this.
You can consult the procedure to exercise this right under point g.

c. Right of rectification
As a data subject, you have the right to correct any incomplete or incorrect personal data relating to yourself.
The term "correction" should be understood to mean that you can have incorrect data corrected or even deleted free of charge.
The correctness and quality of your personal data is very important for achieving our purposes.
You can consult the procedure for exercising this right under point g.

d. Right to object
You have a dual right to object. The legal provisions provide for a general right to object and an objection regarding direct marketing.

- General right to object

As a user/stakeholder, you thus have a general right to object.
You may object to the processing of your personal data if the data are incomplete or irrelevant in accordance with the purposes of processing or if the data whose recording, communication or retention is prohibited or if the data are retained for longer than the specified duration.
Where your personal data are lawfully processed, you may oppose such processing for weighty and legitimate reasons relating to your particular situation in accordance with the legal provisions of the privacy legislation.
You may object to the processing of your personal data if the data are incomplete or irrelevant in accordance with the processing purposes or if the data whose recording, communication or retention is prohibited or if the data are retained for longer than the specified duration
When your personal data are lawfully processed, you may object to this processing in accordance with the legal provisions of the privacy legislation for weighty and legitimate reasons relating to your particular situation.
Here, however, you must demonstrate weighty and justified reasons to prevent further processing.

- Right to object regarding direct marketing

You may oppose processing of your personal data for direct marketing purposes free of charge and without justification.
You can consult the procedure for exercising this right to object under point g.

Where your personal data are lawfully processed, you may oppose such processing for weighty and justified reasons relating to your particular situation in accordance with the legal provisions of the privacy legislation.

e. Right to be forgotten
Without unreasonable delay, you may, in your own name, have your personal data erased. This is on condition that:

- The personal data are no longer necessary for the purposes for which they were collected or processed;

- You withdraw the consent given for specific purposes;

- The personal data have been processed unlawfully;

- The personal data must be erased to comply with a legal obligation;

- When it concerns personal data of minors under 16 concerning services

Provided against payment by electronic means.
The procedure to exercise this right can be consulted under point g.

f. Right to obtain personal data
You have the right to request to CLIPPERSHOP - ESQW SRL / processing manager your personal data held by CLIPPERSHOP - ESQW SRL in a structured, common and machine-readable form.
This can be requested for personal use as well as to pass it on to a processing controller other than CLIPPERSHOP - ESQW SRL.
If it is technically possible for us, you can also request the electronic transmission of your personal data to another company
You can consult the procedure to exercise this right under point g.

g. Procedure for exercising rights
If you wish to exercise the aforementioned rights, you must send the request, justified or not, together with proof of identity, in particular a copy of the front of your identity card, by post or by e-mail to:
CLIPPERSHOP - ESQW SRL
Rue de la Croix Rouge 1
7740 Pecq
KBO: 0827.695.456
Mail: please use our contact form

h. Declaration and competent authority in the event of infringements
If you consider that the aforementioned rights are not respected by us and wish to lodge a complaint, you may contact the Data Protection Authority:

Data Protection Authority
Drukpersstraat 35, 1000 Brussel
Tel: +32 (0)2 274 48 00
Fax:+32 (0)2 274 48 35
contact@apd-gba.be